REFUND POLICY
At Grace in Motion, we strive to ensure that you love your purchase. If for any reason you are not satisfied, please review our refund policy below.
Defective or Damaged Products
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If you receive a defective or damaged product, you must notify us within 10 days of receiving your order.
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Please contact us at [insert email address] with the following information:
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Order number
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Description of the issue
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Photos of the defective or damaged item
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Once we verify the issue, we will either offer a replacement or a full refund, including shipping costs.
Returns for Non-Defective Products
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If you wish to return a product for any reason other than defect or damage, you may do so within 30 days of purchase.
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Products must be unused, unopened, and in their original condition.
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Customers are responsible for return shipping costs.
How to Return a Product
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Contact us at [insert email address] to initiate the return process.
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We will provide instructions on where to ship the returned item.
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Once the item is received and inspected, we will process your refund (excluding original shipping costs).
Refund Processing
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Refunds will be issued to the original payment method.
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Please allow 5-7 business days for the refund to appear in your account after processing.
Exceptions
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Certain items, such as custom or final sale products, may not be eligible for return or refund.
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Gift cards are non-refundable.